Sublime Eyes Company Policies

Introduction
Welcome to the Sublime Eyes website. This privacy policy is meant to help you understand what data we collect, why we collect it, and what we do with it.

What information we collect
We may collect personal identification information (Name, email address, phone number, etc.) when you visit our website, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

How we use your information
Sublime Eyes may use the information we collect in the following ways:
  • To personalize your experience
  • To improve our website
  • To process transactions
  • To send periodic emails

How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our site.

Cookies
Our website uses 'cookies' to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

Third-party websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.

Changes to this privacy policy
Sublime Eyes has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Deposit Policy
Your deposit secures your lash extensions or microblading appointment. Your deposit will be applied to the purchase at the time of your service. This deposit is NON-REFUNDABLE unless you cancel BEFORE 24 hours of your scheduled appointment.

Refund Policy
If you have concerns with a service you received, please contact us within 72 hours so that we can schedule an appointment to fix any issues. No refunds are offered on services executed.

lf you have an allergic reaction to a service we provided, a removal will be offered free of charge.

All retail product purchases are final sales.

Late Policy
Please notify us if you are running late for your appointment. Running late may result in your service being altered to fit the remaining time available. If you are at least 30 minutes late, your appointment will be treated as a no-show and fees may apply.

Lash Fills
You must have at least 40% of your lash extensions remaining for a fill, otherwise, you will be charged for a full set. We recommend booking your fills every 2-3 weeks.​​​​​​

Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Sublime Eyes
7424 Sunset Boulevard
Los Angeles, CA 90046
(323) 512-5100


Date last updated: [Insert Date]